JSD Roofing & Building Ltd - Dudley logo

Privacy Policy

Last updated: June 2026

1. Who We Are

This website is operated by JSD Roofing & Building Ltd, a company registered in England and Wales. Our registered address is The Waterfront, Brierley Hill, West Midlands, DY5 1XA.

If you have any questions about this privacy policy or how we handle your data, you can contact us at:

2. What Information We Collect

We may collect the following personal information when you use this website:

  • Contact form submissions — your name, phone number, email address, and any message you send us via our enquiry form.
  • Usage data — basic information about how you use the website, such as which pages you visit. This is collected anonymously and does not identify you personally.

We do not collect payment information through this website. Any payments are handled separately and offline.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and provide you with a quote
  • Contact you about the services you have requested
  • Improve our website and the services we offer

We will not use your information for marketing purposes without your explicit consent, and we will never sell your data to third parties.

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

  • Legitimate interests — to respond to enquiries you have sent us and to carry out the services you have requested.
  • Consent — where you have given us specific permission to contact you.

5. Contact Form & Third-Party Services

Our contact form is processed through Web3Forms (web3forms.com), a third-party service that securely transmits your form submission to us by email. Web3Forms receives your name, email address, phone number and message in order to deliver your enquiry. They do not store your data beyond what is necessary to deliver the submission. You can read their privacy policy at web3forms.com/privacy.

6. How Long We Keep Your Data

We keep enquiry information for as long as is necessary to respond to your request and to fulfil any resulting work. If no contract results from your enquiry, we will not retain your personal data beyond 12 months.

7. Sharing Your Information

We do not share your personal information with any third parties except:

  • Web3Forms, solely to deliver your contact form submission to us (see section 5 above)
  • Where we are required to do so by law

8. Cookies

This website does not use tracking cookies or advertising cookies. We do not use Google Analytics or any similar analytics service that identifies individual users. Basic technical cookies may be set by your browser to allow the website to function correctly, but these do not collect personal data.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct any inaccurate data
  • Ask us to delete your data
  • Object to or restrict how we process your data
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at jsdroofingbuildingltd@gmail.com.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check this page periodically.